Board Documents
Provide controlled access to bylaws, policies, meeting minutes, financial information and board resources.
PROMP Solutions
One platform designed for every part of the property-management community.
PROMP connects management teams, boards, owners and residents while giving each user access to the tools and information relevant to them.
Connected Users
Management Companies
Control operations across multiple properties
Property Managers
Manage requests, contacts and communication
Boards and Communities
Access information through secure portals
A better experience for everyone
Give every user the right tools without exposing information they should not see.
PROMP combines role-based access with company, property and unit-level controls to support secure collaboration across the entire community.
For property management companies
Standardize operations across your portfolio.
PROMP gives company administrators a consistent way to organize properties, employees, users, requests and company-wide settings.
- Manage multiple properties from one platform
- Add employees and assign company roles
- Control property-manager access
- Maintain consistent processes across the company
- Configure company and property defaults
- Review activity across properties and users
Company Dashboard
Active Portfolio
18
Properties
1,240
Units
12
Managers
Riverbend Residences
8 open requests
Westgate Condominiums
4 open requests
Parkview Townhomes
6 open requests
For property managers
Keep daily work organized and moving forward.
Property managers can quickly see what needs attention, update requests, manage contacts and communicate with the communities they serve.
- Use a visual request board to track active work
- Identify urgent and emergency requests quickly
- Access current unit and contact information
- Post updates and maintain request history
- Manage vendors and related work orders
- Publish community announcements and documents
Request Board
Today
Water leak reported
Unit 214 · Urgent
Heating inspection
Building A · In progress
Landscaping follow-up
Waiting on vendor
Lobby light replacement
Completed
For boards and associations
Give board members secure access to the information they need.
Board members can access relevant property information, resources, documents and community updates without relying on scattered email attachments.
Property Visibility
Help board members understand open requests, emergency issues and current property information.
Community Communication
Share announcements and important information with boards, owners and residents from one platform.
For owners and residents
Make it easier to find information and communicate with management.
Secure property portals give owners and residents a direct place to submit requests, view updates and access relevant resources.
Stay informed about your property and unit.
Owners can access relevant documents, community announcements, requests and property resources.
- Submit and review requests
- Receive request updates
- Access owner documents
- View property announcements
Communicate with the property-management team.
Residents can submit requests, receive updates and access information relevant to their home and community.
- Report maintenance issues
- Track request progress
- Submit forms and notifications
- Access resident resources
One source of truth
Connect people without creating more administrative work.
Information entered by management teams can support both daily operations and the secure property portals used by boards, owners and residents.
Management Portal
Properties, units, contacts and requests
PROMP
Connected information and access controls
Property Portals
Boards, owners and residents
A solution for your entire portfolio