Information is difficult to find
Property, unit, contact, document and request information may be stored in different locations or maintained by different people.
About PROMP
Property management should be organized, connected and easier to navigate.
PROMP was created to reduce fragmented information, inconsistent processes and unnecessary administrative work across property-management teams.
Our purpose
Help property-management teams work from one reliable source of information.
PROMP connects daily management operations with public property websites and secure community portals.
Why PROMP exists
Too much property-management work is still scattered across disconnected tools.
Important information is often spread across email inboxes, spreadsheets, shared folders, paper files and separate websites. PROMP brings those processes together.
Requests are difficult to track
Work can become buried in email threads, handwritten notes or spreadsheets that do not show clear ownership or progress.
Communication becomes repetitive
Property managers repeatedly answer the same questions because owners and residents lack a reliable place to find information.
Access is difficult to control
Board members, owners and residents need different information, but shared drives and email attachments offer limited control.
A connected approach
One platform for management work and community access.
PROMP is designed around the idea that property-management information should not need to be entered, searched for and communicated repeatedly.
Management companies maintain properties, units, contacts, requests, documents and announcements in one operational system. That information can then support public property websites and secure portals for board members, owners and residents.
The result is a clearer workflow for management teams and a more useful online experience for the communities they serve.
What guides PROMP
Built around practical property-management needs.
Clarity
Users should be able to understand what needs attention, who is responsible and what happens next.
Organization
Information should remain connected to the correct company, property, unit, request and user.
Accessibility
Authorized users should be able to find relevant information from desktop and mobile devices.
Security
Private documents, requests and personal information should only be available to appropriately authorized users.
Designed for real workflows
PROMP supports the way property-management teams actually work.
The platform is organized around practical responsibilities rather than isolated software features.
Daily Operations
Organize properties, units, contacts, users, vendors and documents.
Requests and Work
Use visual workflows to prioritize requests and move work toward completion.
Updates and Information
Share announcements, request updates and useful property resources.
Boards and Communities
Provide secure access for board members, owners and residents.
Who PROMP is for
Built for companies managing connected communities.
PROMP can support condominium management, homeowners’ associations, rental communities, townhomes and other multi-unit properties.
Explore Solutions
Property Management Companies
Portfolio-wide organization and administration
Property Managers
Daily workflows, requests and communication
Boards and Associations
Secure governance information and documents
Owners and Residents
Requests, updates, forms and community resources
Learn more about PROMP