1. Scope
This Privacy Policy applies to the public PROMP marketing website at promp.ca and to information submitted through its contact and demonstration-request forms.
Separate privacy terms, agreements or notices may apply to clients and authorized users of the PROMP property-management platform.
2. Information we collect
We may collect information that you voluntarily provide when contacting PROMP, including:
- Your first and last name
- Email address and phone number
- Company name and job title
- Approximate property and unit counts
- Areas of product interest
- Information about your current processes and business needs
- Any additional information included in your message
The website hosting environment may also process basic technical information such as IP addresses, browser information, timestamps and server logs for security, troubleshooting and operational purposes.
3. How information is used
Information submitted through this website may be used to:
- Respond to enquiries and demonstration requests
- Prepare product and pricing discussions
- Understand prospective client requirements
- Improve the PROMP website, services and communications
- Detect spam, misuse, security incidents or technical problems
- Comply with legal or regulatory obligations
PROMP does not ask users to submit confidential resident, tenant, owner or property records through the public contact form.
5. Security
PROMP uses reasonable administrative and technical safeguards intended to protect information submitted through this website. These measures may include encrypted website connections, server-side validation, anti-spam controls, access restrictions and secure account practices.
No internet transmission or storage system can be guaranteed to be completely secure. Do not use the public contact form to send passwords, financial information, private documents or sensitive personal information.
6. Retention
Enquiry information may be retained for as long as reasonably necessary to respond, conduct follow-up discussions, maintain business records, resolve disputes and meet legal obligations.
Information that is no longer required may be deleted, anonymized or securely archived where appropriate.
7. Your choices
You may contact PROMP to request access to, correction of or deletion of personal information submitted through this website, subject to applicable legal and record-retention requirements.
You may also ask PROMP to stop using your information for non-essential follow-up communications.
9. Changes to this policy
PROMP may update this policy as the website, services or legal requirements change. The revised date shown at the top of the page identifies the current version.
10. Contact
Questions or requests concerning this Privacy Policy may be sent to: